Capabilities

  • RMA management (issuance tracking and handling)
  • Bulk and individual item returns
  • Channel (retail) returns management
  • Fast cycle returns screening
  • Refurbishment/Remanufacturing for re-sell or exchange pools
  • Warranty remanufacturing / refurbishment services are strategically located, reflecting our focus on excellent service and operational processes.
  • Customer Service efficiently interfaces with your customer and dealer base
  • E Business: Web-Enabled Ordering & Tracking
  • Early Return Analysis